The Birdman of ARMA

On the opening day of the annual ARMA Conference, it seemed only fitting to honour one of ARMA's finest: Kent's former Director of Research Services, and now LSE's Director of the Research Division, Michael Keaton.

And I know what you're all thinking: what is a Hollywood superstar doing in the world of research management? But you're asking the wrong question. Really, the salient point here is

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